Choosing a PR agency can seem rather daunting. With thousands of large, small and freelance outfits across the UK, the choice can seem overwhelming; should you stay local or go for a London based agency? Base your decision purely on price? Awards won? Current clients? The list and options are endless.

Appointing a boutique PR and communications agency is an option to consider if you’re looking to amplify your business or products to the media.

We have considered the reasons clients have come to us in the past, to help you think about what you should be looking for in your next agency…

*Emma and Verity, Directors of Aubergine*

1. Senior expertise in PR and the media

One of the first things to consider is who will be delivering the work once you commission a PR agency. Generally, boutique communications agencies are smaller and led by senior PR professionals who not only win the business but are also, crucially, heavily involved in actually delivering your brief. Rather than junior team members managing day-to-day activity, media relations and copywriting, in boutique agencies the work is delivered by a team of experts in their field.

Aubergine, for example is led by former journalist Emma Gardner and PR pro Verity Clarke, who know the media industry inside out. With experience working at outlets such as BBC, Channel 4 News and ITV News, their knowledge of media relations and insight into how to secure high profile national news coverage is second to none. Furthermore, their ability to write head-turning press releases, features and thought leadership content is the standard you’d expect from a national journalist.

2. Targeted specialisms in different sectors

“All round” agencies exist which can take on clients in any sector; but these agencies tend to have a steep learning curve which is paid for by you, the client. When initially researching potential agencies, be sure to also find out if there is one which specialises in your sector. A specialist agency has much more insight, contacts and experience for that specific sector, understanding from the word go, how the sector operates and what sort of content resonates with the most relevant journalists.

Aubergine specialises in food, tech, lifestyle and health PR and we have secured some outstanding results for our clients in these areas. To demonstrate our food tech PR expertise, a recent media relations campaign for London Food Tech Week saw us smash the KPIs by 182%, securing coverage in 60 national titles including Mashable, Huffington Post, Daily Mirror, The Sun, New Statesman, Evening Standard and City AM. We also launched health tech brand Surfaceskins to the media, securing 25 pieces of coverage mainly in the trade press but also in the business section of the Daily Express, both print and online.

3. Modern ways of working

The PR industry has always been quick to adapt to new working practices and has embraced remote working, flexible hours and ‘hot-desking’. Large city centre offices with PR staff chained to their desk for 12 hour days are fast becoming a thing of the past. The industry is putting staff wellbeing and mental health first, meaning that happy PR staff are productive, loyal and work productively. Ensure you check with your agency that these practices are adopted in-house as it’s much more likely you’ll be working with a happy and more productive team.

We operate a ‘virtual office’ set-up which not only gives us immense flexibility, it also means our day rates are much lower than you’d expect from a big agency. In this day and age, it’s all about value for money, right?

4. The right person for the right job

Ensure you look into the bio of every team member who could be assigned to your account, it is imperative that you are working with the right skill set for you.

Not all boutique agencies operate in this way but here at Aubergine we pride ourselves in working with a network of highly specialised freelance PR consultants across the UK to help us deliver high quality PR campaigns for our clients. Working in this way means we can pick and choose the right consultant to match the project, meaning the level of expertise the client gets is unparalleled. Aubergine’s directors always stay heavily involved in managing and delivering all projects, but the consultants bring an additional ‘edge’, and some brilliant additional creativity.

We worked on a media relations campaign for The Ice Co in the summer of 2018 as a collaboration with other food PR specialists which saw this creativity at play. To create original news, we hooked onto the World Cup (and the hot weather!) as a key time to be buying ice. In order to achieve these news angles and headlines, we developed a news-driven survey which found Millennials were shunning the pub and drinking beer during the World Cup and instead hosting parties at home. Through this campaign we secured 24 pieces of coverage in the consumer media including hits in the Daily Mirror, Daily Express, Sunday Express and Women’s Health, reaching an audience of 3 million people.

*Shann Nix Jones, Founder of Chuckling Goat*

5. Staying nimble

Last, but certainly not least, look for an agency who will stick to a plan but can also adapt. If you are a fast moving business, the last thing you want is for your agency to lag behind because there was already pre-planned activity in place.

Aubergine has been able to deliver projects extremely quickly and effectively for our clients. We’d always recommend a long-term retained service, where possible, to guarantee more of a drip-feed of news, but if you’re looking for a quick-win PR project, this is where we come in.

We were commissioned by kefir brand Chuckling Goat to amplify the news that the company had been recognised by the Parliamentary Review as an example of best business practice in the UK. Our strategy was to highlight business owner Shann Jones’ expertise and the business' turnover for national press, whilst emphasising the 'success despite Brexit' angle for regional press in Wales. We developed a series of press releases tailored to different media audiences; national business press and regional newspapers/online. We also offered one-on-one interviews with Shann to national press and broadcast media.

In the space of just 6 weeks from being commissioned we secured 13 pieces of coverage for the story across national, regional and trade media, including pieces in The Telegraph print and online, Daily Express print and online and BBC Radio Wales. The campaign reached an audience of over one million people. As a result of this successful campaign, Aubergine was appointed as Chuckling Goat’s retained agency.

If you’d like to find out more about how our boutique PR and communications agency can help your business get in touch.